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This Cookie Policy was last updated on 24 June 2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.expresscarservice.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks. This content is embedded with code derived from third parties and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.

6. Placed cookies

Tawk

Functional

Usage

We use Tawk for chat support. Read more

Sharing data

For more information, please read the Tawk Privacy Statement.

Functional

Name
twk_*
Expiration
session
Function

Purpose pending investigation

Name
TawkConnectionTime
Expiration
Function

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Wordfence

Functional

Usage

We use Wordfence for website security. Read more

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in

Google Ads

Marketing/Tracking

Usage

We use Google Ads for advertising. Read more

Sharing data

For more information, please read the Google Ads Privacy Statement.

Marketing/Tracking

Name
ads/ga-audiences
Expiration
expires immediately
Function
Store information for remarketing purposes

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
previousNav
Expiration
Function
Name
wp_lang
Expiration
session
Function
Store language settings
Name
twk_uuid_*
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
e_globals
Expiration
Function
Name
elementor
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
WP_PREFERENCES_USER_2
Expiration
Function
Name
tusSupport
Expiration
Function
Name
_lscache_vary
Expiration
Function
Name
acf
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
WP_DATA_USER_2
Expiration
Function
Name
SOCS
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Express Car Service
456 Hornsey Road, London, England, N19 4EE
United Kingdom
Website: https://www.expresscarservice.co.uk
Email: info@ex.comexpresscarservice.co.uk
Phone number: 02072721717

This Cookie Policy was synchronised with cookiedatabase.org on 25 August 2022.

Testimonials

Express Car Service IconExpress Car Service

456 Hornsey Rd, London

4.8 1,405 reviews

  • I’ve been using Express Cars for nearly a decade and have never had a problem. They’re reliable and the drivers are nearly always friendly and helpful

    Google Logo
    Deena Claff Avatar Deena Claff
    19 January 2026
  • Great service, texts to confirm booking and to name driver and vehicle. Arrived spot on time and was helped with our luggage. Mohammad was very polite and professional. He made our journey to the airport a treat! Will definitely use again.

    Google Logo
    John Aldersley Avatar John Aldersley
    10 January 2026
  • Great service. Lovely driver Ahmed, very helpful and super nice clean car :) Pick up from stanstead was perfect, great communication. thanks

    Google Logo
    Ruth Hyland Avatar Ruth Hyland
    8 January 2026
  • They were really kind and made a huge effort for us on xmas day to get us a cab. The driver was lovely, and helped us with our bags, and was a careful and considerate driver. Thank you.

    Google Logo
    Bernadette Kennedy Avatar Bernadette Kennedy
    26 December 2025
  • I'm quite chuffed that Julius was my driver for this trip.He was completely professional & attentive not phased at all by my luggages or the fact that I was anxious for not reaching the agreed pick up point but everything worked out for good He's a incredible, dynamic young one & wish him the very best 2025 & beyond. Thx Express Cars

    Google Logo
    esther olateju Avatar esther olateju
    20 December 2025
  • We were very pleased indeed with the service from Express this evening. Even though it was a busy time of day the driver,Quaisar, came quickly and was really kind and helpful to the passenger who had some mobility problems. I’m assuming the journey went very smoothly - haven’t heard yet! 😊👍🏼

    Google Logo
    Margaret Pattinson Avatar Margaret Pattinson
    27 November 2025
  • Reliable, friendly & competitively priced! Used them for years & never had any issues..They’ve done two airport runs for me & my family this week & they’ll be collecting us upon our return too.. Wouldn’t use anyone else shame I can only give them 5 stars 🌟

    Google Logo
    Claire Savage Avatar Claire Savage
    21 September 2025
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All rights reserved 2016 - Express Car Service - Terms & Conditions - Privacy Policy - Cookie Policy

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